FAQ
- How can I pay for my order?
- Why does you system say that the order is not paid, I have already submitted the payment?
- What if I am not completely satisfied with the paper I received?
- Is it possible that first you write a paper; I check it and only then pay for it?
- How can I upload the materials to my expert?
- What does the “editing” status mean?
- Will my paper be sent to the e-mail specified in my order profile?
- How does your plagiarism checking software check papers for plagiarism? Is it the same as Turnitin?
- How can I check messages?
- Do I need to send you additional materials for the order?
- How can I be sure you will find an expert meeting my level and topic?
- How can I be sure my paper will not be resold?
- My deadline is in 3 hours, can you still do my paper?
- How do I get a discount?
How can I pay for my order?
Multiple payment options are available for your convenience. We accept all major credit cards, and we also work with wire transfers. The payment process is 100% secure, we do not store your credit card or any other payment data. We have neither surcharges, nor recurring billing.
Why does you system say that the order is not paid, I have already submitted the payment?
Usually it takes time to verify payment and change the status. Sometimes you may have to wait for an hour. In rare occasions the verification may last even longer for different reasons. One of them is if your credit card is opened in the USA, while you are paying from another country. If it takes more than an hour, contact our live support via phone, live chat or e-mail to speed up the process.
What if I am not completely satisfied with the paper I received?
When choosing essay writing services at PhDWorks.org, you automatically become entitled to unlimited amendments of the assignment you have ordered. Your paper will be revised as many times as needed until you are completely satisfied with the outcome of our work.
Is it possible that first you write a paper; I check it and only then pay for it?
Unfortunately, it is not possible.
How can I upload the materials to my expert?
Log in to your personal account, and send your expert a message. Attach all the additional files to the message. We can also receive your files on e-mail or chat, it is your choice..
What does the “editing” status mean?
As a responsible custom writing service, PhDWorks.org always sends every custom written paper to the manual editorial revision. When the expert completes the paper, an unbiased professional editor makes sure the paper matches our high writing standards, and scans it for plagiarism. Once the paper is edited, it is sent to you.
Will my paper be sent to the e-mail specified in my order profile?
Yes, we will send the paper to the e-mail address stated in your profile. You will receive a letter with an attached file. Also you may download the paper from your personal account, where it will be available for another 6 months.
How does your plagiarism checking software check papers for plagiarism? Is it the same as Turnitin?
At the moment we cooperate with one of the leaders in plagiarism detection – PlagiarismAnalyzer.org. We run every paper through the newest software, which brings the risk of plagiarism to a minimum. Another great thing about it is the fact that after such scanning the paper will not appear in the databases of other plagiarism detection software including TurnItIn.
How can I check messages?
You become a registered member of PhDWorks.com after ordering any service from our company. Being a member means having access to all the features. In order to read messages, simply log in to your personal account, and click on your order ID – messages both from your expert and live support will be on the communication panel. You can also upload files and contact either the writer or our live support department through this panel.
Do I need to send you additional materials for the order?
A truly customized paper is possible only when our company has all the information about your requirements. Cooperating with the expert is the best way to write a perfect paper. So, if you believe you have sources that will be useful – feel free to send them via e-mail or fax, or upload to the personal account.
How can I be sure you will find an expert meeting my level and topic?
We start looking for the right expert for you as soon as we receive your order. We choose out of more than 200 qualified experts from all over the world. Since we employ only experts, rest assured – your paper will be written by the professional.
How can I be sure my paper will not be resold?
PhDWorks.org responsibly states that our writing company does not resell papers. We also never use your custom assignments in other services that our company provides.
My deadline is in 3 hours, can you still do my paper?
Depending on the requirements for your custom paper, we might have available experts to do the assignment on the spot. The only thing you need to do is simply contact us via Live Chat.
How do I get a discount?
Along with additional features for registered PhDWorks.org users, there's also a couple of discount options. You can get 15 points cut for bringing a friend, or receive an individual discount if you think you require it. There are also seasonal discounts that can get as big as 30%! Talk to our live support team to find out more.
